This position is onsite.

SUMMARY:
Under general supervision of the Chief Information Officer (CIO), the IT Network Administrator I supports and maintains WAN, LAN, wireless, VoIP, and cloud connectivity across the organization. This role provides day-to-day monitoring, troubleshooting, and administration of network services to ensure availability, reliability, and compliance. The IT Network Administrator I also supports application connectivity, assists with disaster recovery, mentors IT Specialists and interns, and collaborates with vendors and IT staff on network projects.

Duties to include but not limited to:

· Provide day-to-day support for WAN, LAN, wireless, VoIP, and cloud connectivity

· Administer firewalls, VPNs, and secure remote access solutions

· Monitor network performance, bandwidth, and uptime using appropriate monitoring tools

· Develop and use automation scripts (e.g., PowerShell, Python, Bash) to streamline routine network administration tasks

· Troubleshoot and resolve network issues; escalate complex cases as needed

· Support patching, upgrades, and lifecycle management of network devices

· Support application and cloud connectivity, DNS, and network access to ensure reliable system availability

· Assist with disaster recovery planning, testing, and documentation for network systems

· Document network configurations, diagrams, inventory, and service tickets

· Collaborate with IT leadership and compliance staff to ensure regulatory and policy requirements are met

· Manage vendor remote access and assist with vendor/service provider troubleshooting

· Participate in IT projects, supporting network planning and implementation

· Mentor IT Specialists and interns by providing guidance, training, and hands-on support in networking practices

· May perform other job duties as necessary for the efficient operation of SDMI

MINIMUM SKILLS, ABILITY AND REQUIREMENTS:

· High school graduate or equivalent required. Associates or Bachelor’s degree a plus.

· Network+, Security+ or equivalent

· CCNA or equivalent

· Advanced understanding of technology interoperability with a focus on networking and security technologies

· Knowledge of wireless and firewall technologies

· Ability to work in multiple systems concurrently while providing support services.

· Ability to quickly adapt to a dynamic environment and handle difficult personnel situations.

· Solid communication skills including excellent writing and presentation skills

· Ability to develop and write systems and applications documentation and guides for users.

· Ability to work in multiple systems concurrently while providing support services.

· Proficient computer skills (i.e. Office Suite, Ticketing Systems, Web applications etc.)

· Knowledge of IT and security industry best practices

· Excellent organizational, problem-solving, and analytical skills

· Knowledge of system vulnerabilities and security issues

· Ability to respond to help desk requests after hours on a limited basis

· Ability to develop and write systems and applications documentation and guides for users.

· Must possess a valid Nevada driver’s license and current vehicle registration and auto insurance

· Reliable transportation- Travel up to 25% time (locally) between diagnostic clinics and administrative office

· Communicates effectively both verbally and written with ability to follow up as necessary.

· Assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices.

· Maintain effective working relationships with all employees including top levels of management.

· Ability to organize and reprioritize as needed based upon workload and changes in assignments in order to complete tasks in a timely manner.

· Detail orientated and accurate in completing tasks.

· Responds positively to changes in assignments and priorities.

· Works as an effective team member with co-workers and other personnel.

THE ESSENTIAL ELEMENTS OF THE POSITION REFLECT THE MAJOR DUTIES CONSIDERED NECESSARY TO DESCRIBE PRINCIPAL FUNCTIONS OF THE POSTION AND SHALL NOT BE CONSTRUED AS A DETAILED DESCRIPTION OF ALL OF THE WORK REQUIREMENTS THAT MAY BE INHERET IN THE POSITION.

N

(Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Abilities

Lift/ Carry

Stand

F(Frequently)

10 lbs or less

F(Frequently)

Walk

F(Frequently)

11-20 lbs

F(Frequently)

Sit

F(Frequently)

21-50 lbs

F(Frequently)

Handling/Fingering

F(Frequently)

51-100 lbs

F(Frequently)

Reach Outward

F(Frequently)

Over 100 lbs

N (Not Applicable)

Reach Above Shoulder

F(Frequently)

Push / Pull

Climb

F(Frequently)

12 lbs or less

F(Frequently)

Crawl

F(Frequently)

13-25 lbs

F(Frequently)

Squat or Kneel

F(Frequently)

26-40 lbs

F(Frequently)

Bend

F(Frequently)

41-100 lbs

O (Occassionally)

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