ISCorp Job Description

Job Title:

Systems Administrator

Department / Reports To:

[Insert Department] | Reports to: [Insert Manager/Director]

Job Summary

The Systems Administrator supports ISCorp’s secure private cloud infrastructure and application hosting environments. This position is responsible for the installation, configuration, maintenance, and monitoring of systems that support ISCorp’s hosted services and internal operations. The Systems Administrator ensures the reliability, performance, and security of systems while providing exceptional customer service to both internal users and external clients.

Key Responsibilities

Administer and maintain Windows Server and desktop operating systems across production and development environments.
Manage Active Directory, Group Policy, and related identity services.
Support and maintain Microsoft SQL Server environments and database operations.
Configure and manage virtualization technologies including VMware, Citrix, and Remote Desktop Services.
Deploy, monitor, and maintain application servers (IIS, Tomcat, and related web technologies).
Implement and maintain information security best practices, monitoring, and documentation.
Perform system scripting and automation using PowerShell, VBScript, or command-line tools.
Troubleshoot and resolve system, network, and application issues.
Maintain accurate technical documentation for systems, configurations, and processes.
Participate in on-call rotations and respond to system alerts as needed.

Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, or a related field; or equivalent work experience.
Minimum of 3 years of hands-on experience administering Windows-based systems in enterprise environments.
Proficiency with Active Directory, Group Policy, and Windows Server administration.
Experience with Microsoft SQL Server management and backup/restore procedures.
Strong understanding of virtualization and application hosting technologies (VMware, HyperV, Citrix, RDS).
Familiarity with scripting and automation tools (PowerShell, VBScript).
Strong documentation, troubleshooting, and communication skills.

Preferred Qualifications

Experience with Linux administration or hybrid Windows/Linux environments.
Knowledge of cloud technologies such as Azure, AWS, or Google Cloud.
Familiarity with enterprise firewall and backup systems.
Experience with ERP software management or database platforms (Progress, MySQL, Oracle).
Exposure to project management practices or ITIL-based service frameworks.

Key Skills & Attributes

Customer-focused mindset with the ability to explain complex issues in simple terms.
High attention to detail and accuracy.
Strong problem-solving and analytical skills.
Ability to work independently and manage multiple priorities.
Commitment to continuous learning and improvement.

Work Environment & Benefits

ISCorp offers a competitive salary and a full benefits package, including health, dental, 401(k), and profit sharing. Our Mequon headquarters provides a collaborative office environment with minimal travel requirements and an in-house fitness facility available to employees.

About ISCorp

With headquarters in Mequon, Wisconsin, ISCorp serves customers around the world, delivering secure, private cloud solutions that support critical applications and data processing for a wide range of industries. ISCorp is committed to exceeding customer expectations through technical excellence, innovation, and superior service.