Systems Administrator

SYSTEMS ADMINISTRATOR

REPORTS TO: SR. SYSTEMS ADMINISTRATOR

STATUS: EXEMPT

 

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.  We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

 

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

 

Our vision is to offer everyone a piece of the American spirit – one handshake at a time. 

 

The Systems Administrator primarily performs monitoring, maintenance, installation, upgrades, and end-user support on Windows Domain servers and related hardware & software infrastructure across multiple sites. This will involve using best practices for deployment and management of systems as well as responding to and diagnosing problems through discussion with support teams and end users, including problem recognition, research, isolation, resolution, documentation and follow-up steps.

 

Essential Duties and Responsibilities

• Review server logs and take actions based on events found.
• Perform regularly scheduled backup restoration testing to ensure data accuracy and integrity.
• User account management: create, modify and decommission user accounts as directed.
• Regularly audit Active Directory for users and objects no longer needing to be there.
• Assess servers and disable features and services not required for production on a per server basis.
• Review and adjust GPO’s where applicable per office and department.
• Analyze & identify upgrades to essential IT systems and make recommendations for systems and servers based on patch release cycles.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media and media is recycled.
• Manage Office 365 tenant, assigning licenses, enabling or disabling features, troubleshooting issues and performing audits and compliance reviews.
• Manage the phone systems across the Boot Barn infrastructure.
• Develop, create and maintain scripts to support most repetitious activities.
• Support the file storage systems and assign access and permissions as requested or needed.
• Enroll and manage devices in our MDM solution.
• Support mail and mail flow along with filtering via our mail security suite.
• Manage server certificates.
• Repair and recover from hardware or software failures and communicate with impacted constituencies.
• Conduct quarterly User Access Reviews per the compliance department’s needs.
• Determine what patches are safe to release based on testing.
• Create documentation supporting administrative duties assigned in a centralized and shared location. Update documentation as needed.
• Undertake project work – installing new Windows and Linux based systems, servers and services for specific uses and purposes.
• Utilize a helpdesk ticketing system to track projects, log support calls, and keep management up to date with all issues.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Demonstrates high level of quality work, attendance and appearance.
• Adheres to all Company Policies & Procedures and Safety Regulations.
• Adheres to local, state and federal laws.
• Performs any other duties that may be assigned by management.
• Understands and complies with all company rules and regulations.
• Travel up to 10% of the time.

Qualifications

• Bachelor’s degree in Computer Science, Business or equivalent relevant experience.
• 3+ years of System Administration experience in a fast-paced corporate environment; retail highly preferred.
• Strong understanding of Windows Domain Group Policy and InTune security policy necessary to support and enforce company HR, Network, Security, and/or Regulatory Compliance policies.
• Strong understanding of Exchange Hybrid, Exchange Online roles, O365 management and email incident remediation.
• Strong understanding of Delegation and Security Group strategies in support of least privilege access control and auditing policies.
• Strong understanding of PowerShell AD & Exchange Shell management.
• Demonstrate associate level knowledge of Windows Server including but not limited to Active Directory user management, DNS, DHCP, File and Storage, Print and Document, Remote Desktop, Volume Activation, Web Server, Windows security patching and hardware maintenance.
• Demonstrate basic-to-intermediate knowledge of various virtualization platforms.
• Demonstrate basic-to-intermediate knowledge of networking protocols and hardware.
• Demonstrate ability to translate complex concepts into simple process flows.
• Ability to work independently while executing projects from vision through implementation.
• Experience in Azure/AWS cloud management.
• Flexibility and willingness to work extended hours when necessary.
• Strong communication, customer service, time management and organizational skills.

 

Competencies

• Adaptability
• Communication
• Decision Making
• Initiative
• Innovation
• Motivator
• Organization
• Professionalism
• Results Orientated

 

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $70,500.00 - $80,000.00/yr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[    ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[    ] Moderate: Mostly standing, walking, bending, frequent lifting

[    ] Arduous: Heavy lifting, bending, crawling, climbing

 

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

 

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content.  This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

 

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

 

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