IT Systems Administrator

ECS is seeking an IT Systems Administrator to work remotely.

Position Summary

ECS DevLabs is seeking a Systems Administrator to manage enterprise IT operations supporting a dynamic DevSecOps environment. This role is responsible for user lifecycle management, endpoint administration, SaaS platforms, and rapid onboarding/offboarding of project teams. You will ensure all users are fully provisioned with secure access, devices, and tooling from day one, while maintaining compliance and operational efficiency.

The Systems Administrator will support a hybrid cloud and SaaS-driven environment, managing identity, endpoint devices, and enterprise applications across Microsoft, AWS, and DevOps platforms. This role is critical to maintaining operational readiness as ECS DevLabs rapidly onboards and offboards project teams.

Essential Responsibilities

User & Project Onboarding

• Provision user accounts across:
• Microsoft Entra ID
• GitLab
• Atlassian (Jira, Confluence, JSM)
• AWS SSO
• Configure MFA and conditional access policies
• Assign licenses and access based on project roles
• Provision developer workspaces (Coder)

Offboarding & Access Control

• Deprovision users across all systems
• Reclaim licenses and hardware
• Ensure removal of all access and credentials
• Conduct access reviews and audits

Identity & Access Management

• Administer Entra ID:
• Users, groups, SSO integrations
• Manage SAML/OIDC integrations across SaaS platforms
• Support conditional access and compliance enforcement

SaaS Platform Administration

• GitLab user and group management
• Atlassian administration (Jira, Confluence, JSM)
• Microsoft 365 administration (Exchange, Teams, SharePoint)
• SonarQube and Coder user management
• AI platform administration (ChatGPT, Gemini)

End-User Support

• Provide Tier 1/2 support for users
• Troubleshoot access, device, and application issues

Maintain IT knowledge base and onboarding documentation

Salary Range: $95,000 - $135,000

General Description of Benefits 

• U.S. Citizenship required
• 3+ years of IT systems administration experience
• Experience with:
• Microsoft 365 / Entra ID
• SaaS platform administration
• Knowledge of:
• SSO (SAML/OIDC)
• Identity lifecycle management
• Basic scripting (PowerShell, Bash, or Python)
• Strong troubleshooting and customer support skills