IT Infrastructure Engineer I-III

Closing Date to Apply: This position is open until filled. Applications will be reviewed as they are received. The position may close at any time once a sufficient pool of qualified candidates has been established.

Salary:

Engineer I: $91,411 - $151,055
Midpoint: $121,233

Engineer II: $104,822- $177,107
Midpoint: $140,964

Engineer III: $112,585- $192,317
Midpoint: $152,452

Grant PUD posts the full salary range for each position. The midpoint is provided as a reference point and is not a guaranteed starting pay. Starting pay is based on job-related factors such as qualifications, experience, skills, internal alignment, and organizational needs. Most new hires are typically placed between the minimum and midpoint of the range.

Benefits: This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.

Grant PUD — Unified Insurance Program (uip-wa.org)

Grant County PUD will administer a background check as part of the hiring process, if selected for this position. 

Applicants meeting minimum qualifications may be further evaluated based on preferred qualifications and job-related criteria. Only the most qualified candidates will be referred for further consideration.

The District may use the applicant pool and results from this recruitment to fill additional vacancies in the same classification for up to six (6) months following the recruitment closing date, consistent with District policy and applicable law.

Position Summary

IT Infrastructure Engineer I

Under general supervision, this position performs professional-level infrastructure systems, analysis, configuration, documentation, testing, troubleshooting, and modification of Grant PUD’s IT infrastructure. Performs server administration and participates in analysis, build, configuration, and validation of system builds
based on defined specifications and standards Analyzes assigned infrastructure issues, determines appropriate technical solutions within established standards, and escalates only issues requiring higher-level architecture decisions or enterprise risk acceptance. Supports business units and works closely with Electronic Technicians and Telecom Engineering to help maintain Utility datacenters.

IT Infrastructure Engineer II

Under general supervision, this position performs professional infrastructure systems analysis, design configuration, documentation, testing troubleshooting, and modification of Grant PUD’s IT infrastructure. Independently analyzes technical requirements and builds, configures, tests, and modifies server, virtualization,
storage, and core service solutions based on business requirements, system specifications, security requirements, and internal standards. Resolves moderate to complex infrastructure issues and participates in operational improvements. Supports business units and works closely with Electronic Technicians and Telecom Engineering to
maintain Utility datacenters.

IT Infrastructure Engineer III

Under limited supervision, this position monitors, updates, configures, troubleshoots, and maintains Grant PUD’s IT infrastructure. Independently engineers, builds, and configures server, virtualization, and core services solutions based on business and technical requirements. Leads resolution of high-impact infrastructure issues and
drives reliability, security, and lifecycle improvements. Supports business units and works closely with Electronic Technicians and Telecom Engineering to maintain Utility datacenters.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable
accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

IT Infrastructure Engineer I

• Collaborates with other Platform Operations staff to execute established lifecycle activities; interfaces with other business units to ensure support is timely; applies system analysis techniques to evaluate assigned infrastructure needs; research new technology and develops preliminary technical recommendations on needed purchases.
• Installs, configures, secures, and maintains server operating systems and core IT services; supports virtualization platforms, servers (physical and virtual), and basic networking concepts; assists with monitoring tools and asset/inventory tracking; performs work in accordance with all IT and Cyber Security policies and procedures.
• Provides support to analysts, administrators, and other IT staff; follows production and work standards; assists with documentation and standard operating procedures; supports business units to ensure Platform Operations support is effective and timely.
• Supports incident and problem management by collecting data, analyzing system behavior, testing potential resolutions, documenting findings, and recommending corrective actions; escalates as appropriate; follows accepted Change Control procedures; prioritizes assigned work and meets deadlines.
• Builds, configures, documents, tests, and modifies physical or virtual servers in accordance with approved system design specifications, security baselines, and operational standards; validates system functionality and participates in patch testing, implementation, documentation, and reporting.
• Assists with building and configuring physical or virtual servers to specific specs; performs prerequisite installs; supports patching activities including documentation and reporting. Participates in on-call rotation as assigned.

Specialization Duties (as assigned)
Enterprise Database Administration (DBA)

• Assists with routine database health checks, backups, restores, and basic user access provisioning under supervision.
• Supports basic database patching and maintenance windows; documents standard procedures.

DevOps

• Assists with CI/CD pipeline tasks, source control hygiene, and basic infrastructure-as-code updates under guidance.
• Supports monitoring/alerting configuration and deployment documentation.

IT Infrastructure Engineer II

• Collaborates with Platform Operations staff to implement lifecycle roadmaps; interfaces with business units to ensure support is effective and timely; applies systems analysis techniques to evaluate infrastructure requirements, technology options, risks, and operational impacts, evaluates new technology and contributes recommendations on purchases and renewals.
• Installs, configures, secures, and maintains server operating systems and core IT services; administers virtualization platforms; supports servers (physical and virtual), storage, and data protection platforms; maintains monitoring tools and related inventory; performs work in accordance with IT and Cyber Security policies and procedures.
• Provides day-to-day guidance to junior staff; contributes to work standards and documentation; assists with training and knowledge transfer; reviews configuration and implementation work for consistency with technical standards and security requirements; interfaces with other business units to ensure Platform Operations support is effective and timely.
• Performs incident and problem management activities; conducts troubleshooting and contributes to root cause analysis; analyzes system performance, dependencies, logs, configurations, and failure patterns to determine corrective actions; coordinates work across Platform Operations, Systems and Programming, Enterprise Applications Support, Service Desk, and other teams using accepted Change Control procedures; prioritizes work from multiple sources and meets deadlines.
• Manages small to medium operational projects; maintains records and workflow timelines; identifies infrastructure and software needs; uses IT project management tools and standards set by the IT PMO.
• Analyzes, builds, configures, documents, tests, and modifies physical or virtual servers and platform services to meet approved system design specifications, security baselines, performance needs, and operational requirements; administers rights and prerequisite installs; performs patch management including approvals, scheduling, validation, exception analysis, and reporting.
• Communicates effectively in stressful situations; analyzes problems and recommends viable solutions; follows projects and incidents through completion.

Specialization Duties (as assigned)
Enterprise Database Administration (DBA)

• Administers database security roles and access; executes backup/restore testing; performs routine maintenance (index/statistics, integrity checks) and basic performance analysis.
• Supports high availability and disaster recovery procedures; participates in database patching and upgrade plans.

DevOps

• Maintains and improves CI/CD pipelines; supports infrastructure-as-code (e.g., Terraform/Ansible) for repeatable environments; contributes to deployment standards and release documentation.
• Supports container and artifact management; improves observability (metrics/logs/traces) and alert hygiene.

IT Infrastructure Engineer III

• Collaborates with Platform Operations staff to implement strategy and lifecycle roadmaps; partners with business units to ensure support is effective and timely; leads evaluation of new technology, pilots, and proofs-of-concept; makes recommendations on purchases and standards.
• Installs, configures, secures, and maintains server operating systems, virtualization platforms, core IT services, storage, and data protection systems; implements hardening baselines and security controls; optimizes monitoring and performance management; maintains related inventory and lifecycle plans; performs work
  per IT and Cyber Security policies and procedures.
• Provides technical leadership and mentoring; sets or improves production/work standards and operational runbooks; trains staff and ensures procedures are followed; collaborates with business units to ensure Platform Operations support meets service expectations.
• Leads incident and problem management for complex issues; performs troubleshooting, performance testing, and root cause analysis; coordinates cross-team work using accepted Change Control procedures; can prioritize multiple high-visibility workstreams and meet deadlines.
• Manages medium-to-large operational projects; develops scope, timelines, risks, and dependencies; partners with IT PMO tools/standards; drives projects to completion and ensures successful transition to operations.
• Engineers and builds physical/virtual servers and platform services to defined specs and internal standards; manages patch lifecycle including approvals, validation, and reporting; improves patch compliance processes. Participates in on-call rotation and may serve as escalation.
• Communicates clearly with technical and non-technical stakeholders; produces decision documents and post incident reviews; drives corrective actions and continuous improvement.

Specialization Duties (as assigned)
Enterprise Database Administration (DBA)

• Designs and administers enterprise database platforms (e.g., SQL Server/Oracle/PostgreSQL) including security hardening, encryption, auditing, and privileged access controls.
• Leads performance tuning (query/index plans), capacity planning, and standards for maintenance, backup/restore testing, and retention.
• Implements and supports high availability/disaster recovery (e.g., clustering/replication/Always On equivalents) and participates in DR exercises and recovery validation.
• Partners with application teams on schema changes, release planning, and data migration activities using change control.

DevOps

• Designs and implements CI/CD patterns, branching strategies, release governance, and automated quality gates.
• Builds and maintains infrastructure-as-code and configuration management; supports container platforms and orchestration as applicable; standardizes build and deployment automation.
• Implements observability practices (SLIs/SLOs, metrics, logs, alerts), improve reliability through automated remediation/runbooks, and drive operational maturity.

IT Infrastructure Engineer I - III

• Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan, and Grant PUD / IBEW 77 Local 77 Code of Excellence. Maintain regular and predictable attendance. Perform related duties and responsibilities as required. Complete all required training.
• Comply with Grant PUD safety procedures and applicable RCW/WAC requirements; understand and adhere to compliance requirements including laws, regulations, security guidelines, and Grant PUD policies & procedures.
• Actively participate in all aspects of our safety program, including but not limited to:
  
  • Following all safety policies and procedures.
  • Alerting supervisors and coworkers to unsafe or hazardous working conditions.
  • Reporting any safety incidents or close calls within 24 hours to your supervisor.
  • Accepting feedback from supervisors and coworkers regarding your own safety performance.

Required Qualifications (Education, Experience, Licenses & Certifications):

IT Infrastructure Engineer I

• Associate’s Degree in computer science, information systems, or another related field; OR 1 additional year of relevant experience in lieu of degree.
• 2 years experience performing infrastructure systems administration, analysis, configuration, testing, documentation, or modification in a functional IT environment.

IT Infrastructure Engineer II

• Bachelor’s Degree in computer science, information systems, or another related field; OR 2 additional years of relevant experience in lieu of degree.
• 4 years experience performing infrastructure system analysis, administration, design/configuration, testing, documentation, troubleshooting, or modification in a functional IT Operations Environment

IT Infrastructure Engineer III

• Bachelor’s Degree in computer science, information systems, or another related field; OR 2 additional years of relevant experience in lieu of degree.
• 6–10 years experience in a functional IT environment with demonstrated ownership of complex infrastructure services.

IT Infrastructure Engineer I - III

• A valid driver’s license with no driving restrictions.

Preferred Qualifications (Education, Experience, Licenses & Certifications):

• Entry to intermediate Microsoft certification(s) (e.g., Windows Server, Azure fundamentals/associate)
• CompTIA (Network+, Security+) and/or ITIL Foundation (helpful)
• Microsoft intermediate certifications (server/Azure associate-level)
• VMware Certification
• ITIL Certification
• Advanced Microsoft certifications (e.g., Azure Administrator/Engineer, Windows Server)
• For specialization: SQL Server/Oracle/PostgreSQL certification(s) and/or DevOps certification(s) (Azure DevOps/GitHub, Terraform, Kubernetes)

Other Knowledge, Skills & Abilities

IT Infrastructure Engineer I

• Working knowledge of server hardware and operating systems; basic familiarity with virtualization concepts and storage; basic understanding of monitoring and ticketing systems; familiarity with Active Directory concepts, PowerShell basics, and version control concepts.
• Skill in analyzing and solving problems logically; interpersonal skills including clear and concise communication both in writing and verbally; ability to follow procedures and document work.

IT Infrastructure Engineer II

• Knowledge of server hardware, operating systems (Microsoft and Linux), virtualization platforms, mass storage, monitoring systems, basic routing/switching, data protection, and disaster recovery concepts; Active Directory and related services; PowerShell; Git or other version control systems.
• Skill in troubleshooting and root cause contribution; maintaining vendor/service provider relationships; clear written/verbal communication; ability to coordinate changes and document procedures.

IT Infrastructure Engineer III

• Advanced knowledge of server and platform architecture, virtualization, storage, data protection, DR/BCP, monitoring and performance management, identity and access services, and security hardening; strong PowerShell/scripting; Git and modern delivery practices; change control and operational governance.
• Skill in leading technical investigations, producing RCA documentation, mentoring others, vendor management, and communicating risk/impact to stakeholders.

Physical Requirements

• Position may be eligible for hybrid work arrangement: ☒Yes ☐No
• Majority of work is performed in a standard office setting.
  • Will perform work onsite at the locations of the assigned Business Units
• Typical shift of employees in this position: ☒8 hours ☐9 hours ☐10 hours ☐12 hours

*For a full list of requirements, the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas