Business Systems Administrator

Bloomington, IL or St. Louis, MO

RoomReady is looking to add a Business Systems Administrator to our IT team. This role is responsible for supporting and administering the company's core business applications, helping ensure systems are reliable, efficient, and aligned with business needs. The Business Systems Administrator partners with teams across the organization to support users, improve processes, maintain data quality, and deliver practical technology solutions. The ideal candidate will be located in the Bloomington, IL or St. Louis, MO areas.

About Us
RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily through providing an avenue to execute our innovative solutions.

RoomReady has 6 Core Values that we look for in every candidate:

Care Deeply- listen to learn, engage in debate, be civil, do more
Hustle Smart- do and think versus do or think
Use Common Sense-solve problems with simple, practical ideas
Own It-be eager, ask questions, learn from mistakes, do what you say you will do
Help Others- be deliberate about helping others, always do what is right
Stay Grateful- find joy and approach every situation as an opportunity

RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS. This system is creating a more cohesive, functional, and healthy leadership team and is helping our company get better at:

Vision—getting everyone in our organization 100% on the same page with where we’re going, and how we plan to get there
Traction®—instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision—every day

What will you be doing?

Administer business applications, including user setup, access, permissions, licensing, configuration, reporting, and other platform functionality
Serve as the primary point of contact for system support requests, user training, and adoption support
Partner with business teams to understand needs and implement maintainable system solutions
Collaborate with IT and software development teams on enhancements and special projects
Support data quality, system cleanup, compliance, documentation, and governance standards
Help ensure business systems remain reliable and aligned with company objectives, including AI-enabled solutions where appropriate

Skills and Qualifications:

As a Business System Administrator, the ideal candidate will need strong communication skills combined with the required qualifications below:

Working knowledge of Salesforce, AccountingSeed, ConnectWise Manage, or similar CRM and ERP platforms
Experience administering users, permissions, licenses, reports, configurations, data quality, and system integrations
Ability to translate business requirements into practical solutions
Strong troubleshooting, problem-solving, attention to detail, and organizational skills
Ability to prioritize multiple requests while providing clear, customer-focused communication
Proficiency with business software applications, Microsoft Office tools, and a willingness to learn evolving technologies, including AI-enabled tools
Ability to maintain confidentiality and work effectively both independently and with a team

Education and Experience

Associate degree in Information Technology, Business, or a related field, or equivalent professional experience
2+ years of experience administering or supporting business applications and cross-functional end users
Salesforce Administrator Certification preferred, or ability to obtain within six months of hire

Why work for us?

3 outstanding medical plans to choose from, and one plan is FREE – plus FREE Dental and Vison coverage for our employees!
3 weeks Paid Time Off
Weekly Pay
Paid Maternity Leave
Awesome people
Profit Sharing
401k Match
Please see our company benefits highlighted here: https://roomready.com/about/careers/

Candidate Instructions:
Interested candidates who meet the minimum skills and qualifications as described above should visit RoomReady.com and apply under the careers tab. All applicants must complete an online assessment here: https://go.cultureindex.com/s/7ctTD6GFK7

It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.

We use artificial intelligence (AI) tools to support parts of our recruitment process, including assisting with drafting job postings and job descriptions and generating interview questions. These tools are used to improve consistency and efficiency. AI does not make hiring decisions. All employment decisions are made by our hiring team and are based on individual qualifications, experience, and job-related criteria. We are committed to fair and equitable hiring practices and do not use AI in a manner that discriminates based on any protected characteristic.