LOCATION: Tennessee

NIC Global is a single-source manufacturer providing turn-key mechanical and electromechanical assembly, expert sheet metal fabrication, and global sourcing of metal and plastic components. We provide products to great customers such as Philips, PACCAR (Kenworth & Peterbilt), Schweitzer Engineering Laboratories, Physio Controls, and Leviton to name a few. Our growing company employs over 600 people in Washington, Tennessee, Ohio, and Texas.

Come work with us and experience our fun atmosphere that provides a great place to work and grow your career. Employees are celebrated through quarterly employee appreciation events, holiday parties, cook outs, company gifts, and various other employee events and recognition programs. We feel that great companies value their employees, and those employees are vital to the overall success of the entire organization.

In addition to an outstanding company culture, NIC Global offers other great benefits including:

Eligible for insurance 1st of the month after 30 days, including:

Choice of two health insurance plans
Employer paid employee dental Insurance
Employer paid life insurance, AD&D, and long-term disability plans
Vision Insurance
Additional Life Insurance
Accident insurance
Critical illness insurance
Federal health and dependent care savings accounts (FSA)

Eligible after 6 months:

401(k) plan, with employer match
Tuition Reimbursement

Other benefits include PTO accrual of 80 hours in the 1styear, increasing with length of service milestones and 80 hours of holiday pay per year

JOB DESCRIPTION

JOB TITLE: IT Systems Administrator

LOCATION: Gallatin, TN

SUMMARY

Maintains and supports IT infrastructure and services to facilitate the day-to-day operations of manufacturing. Maintains and coordinates upgrades of various systems (Citrix, Microsoft Exchange, Network services and hardware, shop floor, and third-party platforms). Support hosted services, network monitoring and management across all facilities. Design/architect network, disaster recovery, LAN/WAN monitoring/troubleshooting, documentation/recordkeeping, help supporting and configuration of routers/switches/firewalls, and other network equipment.

ESSENTIAL FUNCTIONS/DUTIES

Troubleshoot issues and outages
Evaluate and maintain network performance and services to maintain standards
Support Tier I helpdesk on an as needed basis
Perform problem-solving tasks when alerted by a user or monitoring system
Execute complex analysis and resolution of a broad scope of system issues
Administers Microsoft Exchange, Citrix, and other production facing technologies.
Responsible for the maintenance, configuration, and reliable operation of computer systems, network services, AD, and VoIP services
Installation & support for all network components, including switches, routers, firewalls, VPN concentrators, and VoIP Services
Manage, maintain, and test backup and recovery services
General understanding of ISO 27001 standards and its application practices and principles as they relate to your job responsibilities.
This job description reflects the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required, based upon business needs, at any time with or without notice.
This position may require travel to other facilities on a quarterly basis.

QUALIFICATIONS

Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or 10+ years of work experience.
Proven experience as a System Administrator, Network Administrator or similar role
Must have knowledge of commonly used concepts, practices, and procedures in a Windows AD network that has wired, wireless, thin, fat, and remote clients.
Has knowledge of commonly used IT concepts, practices, and procedures.
Knowledge of data backup/recovery systems
Ability to create scripts in PowerShell. Python is a plus but not a requirement.
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills with both production employees and corporate managers
Team oriented, willing to contribute and learn
The ability to work under general supervision in a dynamic environment
Ability to manage multiple projects and priorities
Customer service approach with strong organizational skills
ERP experience (preferably in a manufacturing environment)
Not required but the following would be a plus:
- Experience with ERP systems (Infor)
- Exchange On Premise migration to Microsoft 365
- Familiarity with PLC’s
- Experience with EDI concepts, workflow, and data transformations
- Familiarity with EDR, XDR, & MFA

PHYSICAL DEMANDS

Ability to lift 50lbs with or without accommodations.

Safety and Security

NIC Global Manufacturing Solutions. is a Drug Free company. Applicants under final consideration for employment and given a conditional offer of employment will be tested for illegal drug use. Employment offers will be withdrawn for applicants who test positive.

Applicants who are offered employment with the Company will be subjected to a check of their background either by the Company or a third-party vendor. Based on the job classification, applicants and employees may be subject to a consumer report or investigative consumer report, criminal history screening, education and credential verification, employment history verification, and department of motor vehicle check. The Company will review the relevant background information to select and retain the most qualified employees with the goal of maintaining a safe and productive work environment. Prior to the background check, the applicant will be required to complete an authorization form.

Monday thru Friday
8:00 am until 4:30 pm
Some days may require staying until the project is completed.
40 + hours per week