Description

The System Administrator I is responsible for controlling and monitoring of the organization's systems infrastructure. This individual monitors the performance of systems to ensure maximum system uptime. Evaluates and monitors server utilization, applications, Operating Systems, domain integrity including server and software patching and potential firmware/software upgrades. This position also deals with a variety of complex issues, and the team member must rely on sound personal judgement and direction from IT Infrastructure Manager to decide on appropriate and necessary action. Reasonable accommodations may be made to enable individuals with disabilities.

Requirements

Monitors and maintains the entire Credit Union Information Systems & Server Infrastructure to ensure maximum uptime. Generates daily/weekly/monthly reports to measure performance, propose and take corrective action
Researches and recommends innovative, and where possible, automated approaches for system administration tasks. Identifies approaches that leverage company’s resources and provide economies of scale
Contributes to and maintains system standards, technical documentation and procedures
Ensures compliance with Member Information Security Policies and Procedures as well as other regulatory mandates
Participates in IT Systems Audits and examinations, as needed, and provides appropriate information to required resources
Performs regular file archival and purge as necessary, to clean up storage
Works with IT Infrastructure Manager and Network Engineer to develop IT budget and recommend IT related purchases ensuring most cost effective infrastructure solutions
Coordinates LAN/WAN and application server activities including establishing, installing, specifying system requirements, and maintaining network users, user environment, directories and security
Troubleshoots application server performance issues, creates, maintains and documents procedures including disaster recovery, security, anti-virus, backup and restore situations
Manages upgrades & security patches on all application servers and desktops using automation tools; troubleshoots issues related to patching to ensure all systems are patched
Reviews vulnerabilities identified through penetration tests or vulnerability scans and works to resolve them, based on service level agreements and severity
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate systems, recommends changes to backup procedures to ensure most cost effective models; resolves any failures and monitors for disk space utilization
Performs ongoing performance tuning, hardware upgrades, and resource optimization as required following standard change control processes
Prepares and maintains documentation of server configurations and server layouts
Manages and documents licenses and usage for all application software, to ensure compliance with licensing
Coordinates, maintains and works with team to test IT related disaster recovery plans
Provides Tier 2 support to Desktop Support personnel
Performs other duties, as assigned, including Help Desk/Desktop Technician responsibilities
Provide on-call support, including after-hour, weekend and holiday as needed

Required Experience and Education

High School Diploma
1-2 years experience with all aspects of systems administration (servers and endpoints)
Demonstrated ability to be fiscally responsible