Description

Role: This position is responsible for designing, implementing, monitoring and managing the local and wide area networks of the organization and ensuring maximum uptime of network connectivity for users. Other responsibilities for the role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary. This role will also provide 3rd level support to staff and the IT department to ensure efficient operations. A can-do attitude, deep knowledge of networks and a natural ability to drive towards results will be key to success in this role.

Job Type: Full-time, on-site at our Westminster Administrative office in St Paul, MN

Major Duties and Responsibilities

Administration and maintenance of network systems.
Administer network equipment such as switches, routers, firewalls.
Administer the storage environment.
Assist with network security equipment.
Apply updates, hotfixes and patching of network equipment and infrastructure as needed
Engage in projects, as needed, to facilitate network connectivity
May act as a project manager as needed for network infrastructure related projects.
Engages with vendors for acquisition of network devices, support and/or new telecommunication services
Assist with design and architecture of network infrastructure
Work on assigned infrastructure projects with guidance from management
Provide updates to management on projects and ticket status.
Troubleshoot network system issues.
Work independently on assigned 3rd level help ticket to meet SLA agreement with staff
Troubleshoot and correct network system errors or issues.
Ensure high availability and recovery of mission critical systems.
Monitor all network equipment to ensure high availability and peak performance of critical network systems.
Ensure and validate backups of network systems in case recovery is needed.
Research, design and implement new network systems.
Research new network technology to enhance network infrastructure with minimal supervision.
Work closely with designing and implementation of new network systems.

Other Duties

Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
Regular and predictable attendance
Perform other duties as assigned to support effective department operation

Requirements

Experience/Education/Certifications/Licenses

Minimum High School degree or equivalent
Minimum 5 years network infrastructure, datacenters, wide/local area
CCNA, CompTIA Network+ or other industry related certifications preferred

Demonstrated Knowledge

Microsoft Active Directory, Group Policies and network services
Experience working with Firewalls, Routers and Switches
Experience with Zero Trust Networking solutions
Project management skills such as prioritizing tasks and work in accordance with Blaze policies and procedures Disaster recovery and business continuity plans a plus

Ability to:

Grasp complex tasks and processes and chart the best course of action
Communicate clearly with Blaze staff and outside venders
Troubleshoot problems and develop solutions with a degree of creativity
Maintain confidentiality of information stored on the network
Be part of an on-call rotation assisting in troubleshooting and resolving issues after-hours, weekends, and holidays
Analyze and learn new technologies quickly
Manage time and follow processes
Strong documentation skills

Communication Skills

Ability to interact/respond to members/staff politely based on a general ‘script’; written communications are templated

Physical Requirements

Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 20 lbs.

Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The salary range for this position is: $78,490.65- $117,735.97/annually. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.