Job Title: Network and Infrastructure Engineer

Location: Cleveland, OH

Business Unit: Team Wendy

Scope of the Function

This role sits in the EUD and Infrastructure team, which is responsible for the design, implementation and support of Avon’s IT Infrastructure.

The Network and Infrastructure Engineer is responsible for the operation and maintenance of systems across all sites and hosting providers. The role manages on-premises and private cloud infrastructure, ensuring high availability, performance, and security of core IT systems while supporting strategic transformation initiatives

This position works within established standards and architectures, supporting network and infrastructure platforms and collaborating with wider IT teams and business stakeholders.

Key Responsibilities

Design, implement, and maintain network, server, and storage infrastructure
Support delivery of infrastructure solutions across Cisco-based networking environments
Manage and support routing and switching
Implement and maintain network security controls (firewalls, VPNs, NAC / ISE where applicable)
Deploy and support compute platforms (physical servers and virtualised platforms)
Support and maintain enterprise storage solutions (SAN/NAS, replication, performance tuning)
Perform installation, configuration, and commissioning of infrastructure hardware and platforms
Support infrastructure upgrades, migrations, and refresh activities
Ensure patching of servers, network devices, and firmware across all platforms
Maintain infrastructure security posture through updates, hardening, and vulnerability remediation
Provide 3rd line support for infrastructure and network issues
Troubleshoot performance, connectivity, and system-level issues across infrastructure layers
Support high availability and resilience through appropriate design and configurations
Maintain and support backup, recovery, and disaster recovery solutions
Maintain standard builds, configurations, and deployment processes
Monitor infrastructure health, capacity, and performance
Produce and maintain technical documentation (network diagrams, configs, procedures)
Work collaboratively with cloud, security, and application teams
Contribute to automation and continuous improvement initiatives

Key Outputs

Operates as part of the Group-wide IT function
Works with IT Directors for each Strategic Business Unit (SBU)
Supports site IT and SBU IT teams to maintain service reliability
Collaborates across IT and business stakeholders
Takes direction from the Director of M365, EUD and Infrastructure
Works within a matrix IT structure
Engages with third-party vendors for support and service delivery
Provides technical guidance and support to engineers and service teams across multiple locations
Engages with third-party vendors and partners for support, delivery, and escalation of infrastructure solutions
Oversee the lifecycle of infrastructure assets (from planning upgrades to retiring legacy systems), and manage vendor relationships and contracts for support and new solutions

Other Responsibilities

Operates as part of the Group-wide IT function
Works with IT Directors for each Strategic Business Unit (SBU)
Supports site IT and SBU IT teams to maintain service reliability
Collaborates across IT and business stakeholders
Takes direction from the Director of M365, EUD and Infrastructure
Works within a matrix IT structure
Engages with third-party vendors for support and service delivery
Provides technical guidance and support to engineers and service teams across multiple locations
Engages with third-party vendors and partners for support, delivery, and escalation of infrastructure solutions
Oversee the lifecycle of infrastructure assets (from planning upgrades to retiring legacy systems)
manage vendor relationships and contracts for support and new solutions
Coaching and mentoring Junior team members

Background and Skills

Essential

Cisco networking (routing, switching, VLANs, STP)
Understanding of core network services such as DNS, DHCP, IP addressing, and network segmentation
Good grasp of network security controls, including firewalls, VPNs, and secure access models (e.g. 802.1X/Cisco ISE)
Proficiency with Microsoft server platforms, including Windows Server, Active Directory, and Group Policy
Working capability in Microsoft 365 integrations, including hybrid identity, tenant-level configuration and application permissions
Strong capability across virtualisation platforms, including Hyper‑V, VMware, and comparable hypervisors
Understanding of high availability and clustering design across compute and network platforms
Solid grounding in enterprise storage technologies, including SAN/NAS, RAID, replication, and performance tuning
Understanding of backup and disaster recovery design principles, ideally utilising Veeam
Capability in certificate services and PKI, including certificate lifecycle and secure service integration
Understanding of patching, system hardening, and vulnerability management practices
Familiarity with NIST security frameworks and application of controls within infrastructure environments
Awareness of multi-site and global infrastructure considerations, including latency, resilience, and standardisation
Familiarity with monitoring, alerting, and performance management tooling
Understanding of ITIL-aligned service management practices

Desirable

10 years+ of working with virtualisation, Windows server and storage technologies
5 years+ of working with Cisco technologies, leading and managing network platforms
3 years+ of Microsoft Cloud experience across M365 and Azure
Experience of working with a multi-national business and regulated environments
Able to develop and contribute to solution designs and implementation

Competencies

Good communication, interpersonal and presentation skills
Self-motivated and able to prioritise tasks and manage own time efficiently
Proven ability to work independently or as part of a team
Developing self, individuals and teams
Demonstrate a Continuous Improvement mindset and traits
Technical documentation and presentation to IT and business stakeholders

About Avon Technologies:

We design and produce life-critical personal protection solutions for the world’s militaries and first responders. With a portfolio that includes Chemical, Biological, Radiological, Nuclear (“CBRN”), protection. We do this through our two brands, Avon Technologies and Team Wendy. Our mission is to provide unparalleled protection for those who protect us, giving them the confidence to tackle challenging situations and helping them get home safe. At Avon Protection, we recognize that our success relies on the collective efforts of our talented team. As an organization, we welcome individuals who embody our #FIERCE company values - fearlessness, integrity, excellence, resilience, collaboration, and the ability to execute.

We offer a comprehensive benefits package that includes the following:

Flexible Schedule
Generous paid time off
Competitive Compensation Package
Learning and Development Opportunities
Bonus Plan
Employee Stock Purchase Plan
401k Matching
Tuition Reimbursement Program
Mentorship Program
Supplemental plans
Company-paid life and AD&D
Medical/Dental/Vision

This job description is not intended, and should not be construed, to be an all inclusive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.

To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must assess employees' U.S. person status, as well as citizenship(s).

The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at Avon's sole election.

Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.e. H1B status).

The anticipated salary range for candidates who will work in Cleveland, OH is $100,000 to $140,000 annually. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc.

EOE, Including Vet/Disability